Returns and Refunds

We will accept returns for refunds, however given that the store sells bags of parts there are some restrictions on what can be returned.

  • No shipping costs will be refunded
  • Credit card processing fees will also not be refunded (5% flat fee). This is because PayPal and Shopify do not refund this
  • Kits can be returned as long as they have not been assembled and still contain all their parts
  • Soldered HeaterMeters can be returned if they are returned unused
  • 3D printed items (cases, probe spools, and dampers) are printed to order and can not be returned
Contact us before sending any return for authorization and shipping address by emailing heatermeter@capnbry.net